Shipping policy

FREE SHIPPING On Orders Over $150 and Under 40 lbs!

Free Shipping is available to most urban addresses within Canada when the order sub-total is over $150 (before taxes), and under 40 lbs total order weight. If the order is under $150 (before taxes), and under 50 lbs, a nominal shipping fee will apply.  If the order is over $150 (before taxes), and over 40 lbs, a shipping quote will be shown in your Cart. Expedited shipping requests can be accommodated. Please contact us for a shipping quote if you need the product faster.

Summit Tools will only ship to most major urban centres. Areas outside of these may incur shipping costs which will be calculated based on your area code.

Please be advised that Summit Tools only ships within Canada currently and does not ship to PO Boxes or rural addresses in Canada, nor the Yukon Territory, the Northwest Territories, or Nunavut.

Oversized / Overweight Items

Oversized items will not qualify for standard shipping even though they are under 40 lbs. Courier companies will base weight on a package's physical weight or dimensional weight. They base their fees on the higher of the two numbers. This is calculated by L x W x H / 139. For example, a large tool storage box may weigh 28 lbs empty, but it's dimensions of 20" L x 23" W x 27" H will equal 89 lbs dimensional weight, and would not qualify for free shipping.

Oversized or overweight products and orders will receive a freight quote from us before the order is processed. You can either approve or cancel your order at that time.

Delivery Address Accuracy

In order to ship your order, we require a complete street address with postal code to ensure that you get prompt delivery. We are not responsible for shipments delayed, lost, or misdirected due to an inaccurate address being provided. Summit Tools will not be responsible if additional shipping charges are accrued because of incorrect or incomplete addresses.

If a problem with a shipping address is discovered, we will attempt to contact you and correct the problem, however it is your responsibility to provide us with the accurate information.

Damaged, Opened or Lost Goods

  • Damaged, opened or lost shipments should be reported to us immediately so that we can register a claim with the carrier.
  • Do not accept packages that are obviously opened or damaged. Report the opened or damaged shipment directly to the delivery person and clearly mark "DAMAGED" and/or "OPENED" on the paperwork.
  • Keep damaged goods and containers exactly as they were delivered to you, until you're advised otherwise.
  • All damaged shipments must be reported to us within 24 hours of delivery to support@summittools.com.

Order Fulfillment

  • We process all orders during regular business hours (M-F 9:00 AM - 5:30 PM PST). In stock items typically ship within 3 - 5 business days but often next day.
  • Delivery time of the shipment will depend on which province we are shipping to.
  • Normally, shipment(s) are scheduled to arrive Monday to Friday, between 8 am and 5 pm local time.
  • Orders are only shipped to the verified billing address of the credit card used. This is a fraud prevention measure that helps protect you, the consumer
  • Due to the high value of some products sold, signatures may be required for Order shipment delivery. If you are not available to accept your shipment, a delivery notification card with further details will be issued by the Courier.
  • Multiple items may be shipped separately due to size or availability and may arrive at different times.
  • Currently, we do not offer a pick-up service at our location at this time.

Last updated May 19, 2026