General
Summit Tools and Troxten are sister companies, both proudly Canadian-owned and dedicated to delivering top-tier customer service and a comprehensive range of tools to diverse client bases. While we operate independently, Summit Tools shares much of Troxten's merchandise and inventory but offers its own unique pricing, promotions, and products. The Summit Tools brand primarily caters to professionals seeking to buy tools by brand.
Pricing is subject to change and may differ between in-store and online channels.
Summit Tools adheres to our brands' Minimum Advertised Price (MAP) policies, which set the lowest price that we are authorized to advertise products for sale online. CLICK HERE for more information.
To offer you the best prices, we repackage some brand-new products into more economical, safe, and secure packaging, reducing shipping costs and passing the savings on to you.
Discover a vast treasure trove of tools at Summit Tools. Our extensive collection includes a wide array of power tools and their corresponding accessories from industry-leading brands such as DeWalt, Milwaukee, Makita, Bosch, Metabo HPT, and more. Whether you're a professional tradesperson or a dedicated DIY enthusiast, you'll find the perfect tool to suit your project's specific requirements. Our inventory not only boasts of high-quality, durable tools but also offers innovative solutions designed to enhance efficiency and improve outcomes. Explore our selection to find the ideal match for your construction, or home improvement needs.
Summit Tools prides itself on offering unparalleled inventory depth, which eliminates the need for special orders. We maintain extensive stock levels in multiple warehouses across Canada, enabling us to meet customer demands with maximum efficiency. Our commitment to fulfilling orders promptly and mitigating the risk of product unavailability underscores our dedication to delivering fast and dependable service to our valued customers.
Orders
Summit Tools ensures safe and secure payments through the use of the Symantec SSL certificate and the Stripe payment gateway. The Symantec SSL certificate establishes an encrypted connection between Summit Tools's website and a customer's web browser. Security Socket Layer (SSL) certificates encrypt sensitive information such as credit card numbers and personal information to enable a safe online shopping experience. Whereas Paypal Solutions is a certified PCI Service Provider Level 1, which is the highest level of certification available for payment processors. This means that Paypal Solutions has implemented the strictest security measures to guarantee that customer data is kept secure and confidential. With these tools, you are able to shop at Summit Tools online with confidence and trust.
After successful completion of your online order, you will receive an email confirmation containing a unique order number. This confirmation should arrive in your inbox within approximately 15 minutes of placing your order. If for any reason you do not receive an email confirmation, please do not hesitate to contact us for further assistance.
No, to ensure security, we exclusively process payments through our online payment system.
Currently, we only ship within Canada. We’re working to expand our shipping options in the future!
For security purposes, all items must be shipped exclusively to the address registered to your designated payment method e.g. credit card.
For tax exemption purchases, we require the proper documentation to be provided.
Please contact us with your tax documentation.
For First Nations tax exemption purchases, we require the documentation of First Nations status and proof of identification to be provided. Please contact us with your tax documentation.
Warranty
We are proud to offer our customers a broad selection of tools, each backed by a manufacturer's warranty. For power tools, a manufacturer's warranty typically covers the cost of parts and labor for one year from the date of purchase, in the event of a tool defect. Our inventory of hand tools, accessories, and other items may differ in warranty terms depending on the manufacturer. For specific warranty information or to inquire about how to make a warranty claim with a manufacturer, our team is always available to help. We are deeply committed to ensuring the complete satisfaction of our customers and take pride in addressing any warranty or service issues with fairness and professionalism. Please do not hesitate to contact us if you have any questions or concerns about warranty-related matters.
